Delete your Menu Card account

Menu Card · Nikhil Reddy Avuthu

You can request deletion of your Menu Card account and associated data by email. You do not need to sign in or reinstall the app to make a request.

Email a deletion request

If the button does not open an email app, send an email to anr@menucard.app with the subject Delete my Menu Card account.

What to include

  1. Send the request from the email address you use to sign in to Menu Card, if you still have access to it.
  2. State that you want your Menu Card account and associated data deleted. Include the names or links of your menus to help identify them.
  3. If you no longer have access to your sign-in email, say so. Support will discuss another way to verify ownership. Do not send your Google password or sign-in tokens.

What happens next

Deletion requests are handled manually by support. Support may ask you to verify ownership to protect your account, and will explain the expected completion time and any information that must be retained before confirming the outcome.

The request covers your Menu Card account profile, Google sign-in association, menu access records, and associated store and menu content. Tell support if a menu is also managed by other people so their access and content can be reviewed with you. Deleting Menu Card data does not delete your Google account.

Backups and retained information

The service uses database replicas and backup snapshots for recovery. Removing data from the active database does not immediately remove every backup copy. There is currently no fixed automatic expiry period for all backup copies. Support reviews backup copies as part of your request and will explain any information that must be retained, why it is retained, and the expected retention period before confirming completion.

Signing out, uninstalling the app, or clearing browser data does not delete your Menu Card account. Email support to start the deletion process.